Liam Norval is a hospitality expert based in London. He specialises in Marketing, PR, Sales & Operations

Liam has a proven track record in restaurant openings and managing many successful marketing campaigns that have achieved a fantastic ROI for his clients. He continually focuses on business growth using innovative strategies to drive excellence across operations and service. His other key strengths lie in the ability to build, develop, and manage high performing teams, leading by example and delivering training as a hands-on mentor.

Liam is dedicated to achieving high standards and exceptional quality in customer service delivery as well as chairing regular team meetings to share knowledge and best practice. He combines commercial and financial acumen to control budgets, manage P&L and realise cost savings by effectively negotiating with external suppliers. Liam employs time management and strategic planning throughout his work; project managing end-to-end in order to exceed client expectations.