- Category Sponsor
HGEM
- Guest Experience Management
HGEM is the expert in Guest Experience Management, helping hospitality businesses for over 20 years to turn everyday interactions into memorable experiences that drive growth. HGEM’s intuitive class-leading platform provides actionable insights from feedback sites, review channels and mystery guest audits. Standing at the intersection of data and human experience, HGEM is the perfect partner for operators to identify strengths and areas for improvement, engage teams, and make informed decisions that elevate guest satisfaction and loyalty
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