Before joining Posh Cockney in 2020, Emma spent 10 years working in the hospitality and events industry, traveling to Italy, China, and India, as well as across the UK. This experience gave her an in-depth understanding of what sets a brand apart from others on a global scale.
Now as Account Director, Emma has helped to launch over 15 new venues in London, alongside a multitude of successful campaigns for our clients. Emma’s strengths lie in creating fantastic relationships with her clients, gaining an excellent understanding of their needs and requirements, filtering this through the team, and delivering results.
Going above and beyond for clients, Emma strives to become an integrated part of their team, often advising and supporting on the best booking platform for them.
“No-shows are a huge problem across all of our client venues. Our job is to advise them on the best way to combat this. Whether through pre-payments, balancing bookings vs walk-ins, rewarding loyalty, or a killer marketing campaign, we are armed with knowledge of what works best across different sectors.”